🍽️ Staff taps "New Order" on the POS
▼
🪑 Dine In
Customer at a table
→ Pick table number
📦 Parcel
Takeaway order
→ Enter customer name
📞 Call Order
Phone order
→ Enter name & phone
▼
🍔 Browse Menu — Add items to the cartDiet filter tabs · Category chips · Live search · Tap to add
▼
🛒 Review Cart — Apply discount if any, select payment methodCash · PhonePe · Card · UPI · Other
▼
✅ Tap "Place Order" — Order saved to cloud instantlyOrder ID generated · Visible on all devices sharing this workspace
▼
✅ YES — Print KOT
🖨️ KOT sent to printer
Items only · no price
Kitchen gets paper ticket
⏭ NO — Skip print
Kitchen notified
verbally or via the
dashboard screen
▼
📊 Order appears on the Live Dashboard — visible on all devicesStaff screen · Kitchen display · Any device sharing this workspace URL
▼
⏱️ Elapsed time tracked from the moment the order was placed
▼
⬜
Under 30 minutes
Normal — shown in white. No action needed.
🟠
30 – 60 minutes
Attention — timer turns orange. Order taking longer than usual.
🔴
Over 1 hour
Urgent — timer blinks red. Immediate attention required.
▼
Customer orders more via QR?
📱 YES — QR add-on
🔔 Badge blinks gold
on Dashboard
Staff prints New KOT
NO — order complete
No action needed
Proceed when ready
to mark completed
▼
✅ Staff taps "Mark as Completed"Status updates to Completed in Firestore — order leaves the live board
▼
📂 Order saved to Past Orders historyBrowse under Orders · Date and status filters · Re-print KOT or Bill any time
▼
📈 Order data now flows into all reporting modules
▼
💰
Sales / Finance
Revenue charts, daily/monthly totals, CSV export for accounting
🍔
Item Sales
Per-item breakdown — which items sold most, total revenue per dish
📊
Analytics
Busiest hours, day-of-week trends, payment method split, order type split